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Summary
Proven track record in banking industry for 2 years as a Relationship Manager and Extensive Experience as Assistant HR Manager for 4 years at Dubai based LLC Company.
Passionate performance driven professional with 2 years experience in Clients Relations holding Master Degree in Economics.
Projects
Experience
Relationship Manager
Key Responsibilities are detailed below
Consistent delivery of sales targets with a view to remain as par with the monthly run-rate.
Directional sing the sales effort through development and execution of structured sales plans based on sound knowledge of
market variables and customer needs
Spearhead efforts for marketing new relationships
Manage costumers complaints and queries related to products and service and ensure overall customer satisfaction.
To ensure that sell opportunities are fully exploited in dealings with existing and new customers.
To manage branch portfolio, manage attrition and ensure deposit mobilization.
Participate in one-on-one meetings with clients to explain services to guide their choices.
Trained branch staff on Banc assurance products and lead generation
Maintaining daily reports and distributed them on a regular schedule. Tracked and reported branch staff sales performance
Ensured compliance with company and regulatory requirements and guidelines.
Communicated information to customers to make them aware of their options and help them assess the relative merits of
different issues.
Create and review a plan that includes strategies designed to help customers.
Relationship Executive
Key Responsibilities are detailed below
Consistent delivery of sales targets with a view to remain as par with the monthly run-rate.
Manage liability portfolio and client relationships
Deposit mobilization and NTB account Opening
Cross sell various products such as Consumer and Insurance products
Achieve agreed sales target
Provide highest level of customer service
Networking with existing and prospective clients.
Assistant HR Manager
Key Responsibilities are detailed below
Supervision of catered events/meetings, receiving and shipping, office maintenance, and procurement
Verify bank references and cheque book, orders with vendors/customers and create written debit & Credit
instructions on corresponding accounts
Work with HR department to facilitate recruitment drives, including setting up and running a booth at local career
fairs.
Train new administrative assistant interns in office management procedures and schedule on-the-job mentoring
with multiple departments.
Maintained work schedule for CEO, including travel plans and schedule meetings.
Organize group meetings and seminars
Managed and allocated all utility and credit card bills to assigned companies
Write social media posts daily on behalf of the company
Sustain office decorum & Ensure Employees are working out safely in a good environment
Followed proper stock rotation procedures to minimize obsolescence
Resolve complaints and issues in a professional and accommodating manner.
